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Capability 4: Emergency Public Information and Warning
Emergency public information and warning is the ability to develop, coordinate, and disseminate information, alerts, warnings, and notifications to the public and incident management responders.
20 products
[ PDF ]

Tabletop exercises are one of the strategies that the public health workforce can use to convene and engage their community partners. This resource provides state and local public health entities with information and guidance on the key ingredients to consider when developing and facilitating a bioterrorism tabletop exercise.

Dekalb County Board of Health Advanced Practice Center, revised by the San Francisco Bay Area Advanced Practice Center
 
[ Website ]

For this training module, environmental health professionals from around the country shared how they dealt with actual disasters and emergencies. Their real-world stories – through which they share valuable tips, techniques, and lessons learned – will guide you through the preparation, response, and recovery stages of emergencies and disasters.

Twin Cities Metro Advanced Practice Center
 
[ CD ]
The Santa Clara County Public Health Department Advanced Practice Center created The Emergency Dark Site Toolkit: A Toolkit on How to Build, Use and Maintain an Emergency Dark Site for Public Health Emergencies. This toolkit is intended to serve local health departments in setting up a public health department emergency dark site -- a static Web page used to post critical public health emergency messages when a server goes down. The Santa Clara County APC, in conjunction with Stanford University and Google, tested their newly created Dark Site during the April 2009 H1N1 outbreak. Due to an overwhelming number of web hits, the Santa Clara County Public Health Department's server went down, resulting in the activation of their Dark Site. When the site was activated, the Public Information Officer had a new tool to manage the public demand for H1N1 information. The Emergency Dark Site Toolkit: A Toolkit on How to Build, Use and Maintain an Emergency Dark Site for Public Health Emergencies includes step-by-step instructions to build your own emergency dark site for public health emergencies. Insert the CD into your computer or download the program and follow the interactive menus to view the simple instructions.
Santa Clara County Advanced Practice Center
 

[ Website, Podcast, PowerPoint, Word, PDF ]

This web-based training course focuses on the role of environmental health professionals in emergency preparedness.

Divided into two modules, “Emergency Preparedness and Response Fundamentals” and “Putting Principles into Practice,” this course addresses basic environmental health concepts important to front-line staff with years of experience as well as those new to the field.

Twin Cities Metro Advanced Practice Center, revised by the Toledo-Lucas County Health Department Advanced Practice Center
 

[ PDF ]

The Emergency Preparedness Checklist is designed to ensure that clients receiving home care and case management services develop an emergency plan and gather a three-day or more supply of nine essential items in preparation for an emergency event.

The Checklist is designed to be cut out or copied and directly inserted into a client's chart. This checklist can be used in conjunction with Montgomery County Advanced Practice Center's Plan to Be Safe Campaign materials.

Montgomery County Advanced Practice Center
 

[ Word ]

This “Best Practices Resource Guide” will help public health agencies develop and implement special policies and procedures during an emergency. Please note that this tool is currently being revised and a new version will be released in 2012.

Dekalb County Board of Health Advanced Practice Center, revised by the Multnomah County Advanced Practice Center
 

[ PDF ]

This linguistically and culturally appropriate intervention, available in both English and Spanish, is designed to train promoters de salud (lay health promoters) in the basic elements of emergency preparedness.

This toolkit is available in English and Spanish and includes key concepts, messages, and guidance regarding the use of educational materials, conduct of group interventions, and documentation of activities to increase awareness, knowledge, and practices regarding emergency preparedness among the Latino community.

Montgomery County Advanced Practice Center
 

[ Website ]

Effective communication with the public during an emergency is vital to protect the community's health. This module provides an overview of how to plan for an emergency, create effective messages, and interact with the media and community in times of crisis.

Seattle-King County Advanced Practice Center
 
[ PDF ]

The Flu Prevention and Care Guide is a public educational flyer designed to appeal to a wide audience with specific focus on low-literacy and limited English proficiency populations.

Montgomery County Advanced Practice Center
 
[ Website ]

Develop or enhance existing resources and partnerships to increase call center capacity and improve the effectiveness of phone-based emergency communications with the public. This toolkit was developed with a focus on rural and suburban settings.

Seattle & King County Advanced Practice Center
 
[ Website ]

The IDER Toolkit is for local health department staff and others involved in planning and preparing for infectious disease emergencies. The toolkit integrates key elements of communicable disease control and prevention with emergency management principles, and provides a customizable, ready-to-go infectious disease emergency response plan via a variety of functional forms and templates.

San Francisco Bay Area Advanced Practice Center
 
[ PDF, Word ]
Intended for use by local health departments (LHDs) as part of a multi-sector effort to coordinate planning for and response to a pandemic influenza outbreak, the 60-page guide offers the following: An overview of key issues that should be considered for inclusion in a local jurisdiction's pandemic influenza plan. An examination within each issue area of questions that should be asked, ideas on where to find information that may be needed, and partners that could be consulted to address those topics within the plan. Examples of ways in which other jurisdictions have addressed the topics described in the guide. Links to information that can be used to further investigate the topics or resources that can be used to customize tools for individual jurisdictions. At the core of this guide are plans developed by departments that host two of NACCHO's Advanced Practice Centera, cutting-edge learning laboratories that develop and test tools that help other LHDs tackle all-hazards preparedness. Santa Clara County, California and Seattle-King County, Washington, have both produced notably comprehensive, but very different, plans addressing pandemic influenza that serve as the foundation of this document's findings.
Santa Clara County Advanced Practice Center
 
[ PDF, Website ]

Every community is made up of diverse groups of residents with varied and sometimes complex everyday needs. Is your community prepared to handle those needs so that no resident is left behind? Meeting the Needs of Vulnerable Populations: Equity in Emergency Preparedness is a web toolkit that will help you organize, communicate and connect with your community.

Seattle & King County Advanced Practice Center
 
[ PDF, Podcast ]
The Site Signage and Pocket Translator tools were developed for use in Point of Dispensing (POD) operations. They are intended to enhance understanding of POD stations/functional areas and related activities for individuals with limited English proficiency or disability.
Cambridge Advanced Practice Center, revised by the Multnomah County Advanced Practice Center
 

[ PDF, HostedVideo ]
This public health clinic operations toolkit, developed by the Montgomery County Advanced Practice Center, incorporates four training modules and comes with the following items: an instructors guide; appendices of resources and templates; and two videos. Operation Caroline demonstrates a mock dispensing and vaccination clinic and Operation Dagwood demonstrates a mock smallpox vaccination clinic.
Montgomery County Advanced Practice Center
 

[ PDF ]
The Montgomery County Advanced Practice Center has developed an educational tool that promotes preparing a disaster kit with at least 9 items. The toolkit includes the following items: Poster; Take-away brochure; and Tri-fold brochure. In addition to emphasizing the 9-item disaster kit, the materials also introduce a three-step disaster plan, which includes: Starting a conversation; Making a plan; and Making a kit. Each product within the toolkit is available in a downloadable format that will allow for individual customization.
Montgomery County Advanced Practice Center
 
[ PDF, Word ]
This tool kit identifies techniques for conducting pre-event public education activities, as well as strategies for pre-event and event risk communication planning. The tool kit is organized into three sections: Plan, Prepare and Perform. Each section includes Santa Clara County Public Health Department insights, key tactics, lessons learned and tools when communicating to the public during a health or medical emergency event.
Santa Clara County Advanced Practice Center, revised by the Toledo-Lucas County Advanced Practice Center
 

[ Website, Podcast ]
Risk Communicating Resources for Rural Areas is a toolkit to help rural public health clinics communicate their message to the community during an emergency or disaster. The goal of this tool is to put comprehensive, accessible, and ready-to-use materials in the hands of local health departments. The tool contains information on the following topics: Communicating during a natural event Communicating during a biological event Communicating during a chemical event Communicating during a radiological event Communicating during a mass vaccination/medical event How to have a Joint Information Center in your community Non-traditional ways to communicate
Ware County Board of Health -- APC Mini Site
 
[ Website ]
The SPIVA Toolkit is for local health department staff and others involved in planning and implementing seasonal and pandemic influenza campaigns. The toolkit promotes community assessment as an emergency preparedness tool. Examples in the toolkit illustrate three data collection methods: key informant interviews, focus groups, and surveys. There are sections on identifying and engaging target populations and putting community assessment data to use. The toolkit includes a 7-step method to plan, implement, and manage surveys and discussion on using online tools. By using this product, staff members will be trained in practical survey and assessment techniques applicable to various public health functions. Expected outcomes are: to improve mass vaccination planning and coordination with private providers, community-based organizations, and other key public health partners; and increase staff awareness of local health conditions and potential gaps in public health preparedness to inform future preparedness planning. Onsite evaluation of this product by LHDs is pending.
San Francisco Bay Area Advanced Practice Center
 

[ Word, PowerPoint, PDF ]
Speak First: Communicating Effectively in Times of Crisis and Uncertainty is a proven, practical training for building the skills to delivering first messages in the early hours of a crisis. Learn what you need to know, how to sharpen your skills, and how to teach others how to master these best practices. This training was designed for two types of users: (1) Trainers who will be teaching Speak First skills to others; (2) Self-directed individuals and group learners. Those who will benefit from acquiring these skills include anyone who may have to speak to the public during a crisis. This could include public health directors, communication specialists, receptionists, on-scene responders, call center operators, elected officials, and others.
Seattle & King County Advanced Practice Center