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Capability 3: Emergency Operations Coordination
Emergency operations coordination is the ability to direct and support an event or incident with public health or medical implications by establishing a standardized, scalable system of oversight, organization, and supervision consistent with jurisdictional standards and practices and with the National Incident Management System.
24 products
[ Website, Podcast ]

Foster relationships with community partners and incorporate volunteers into local preparedness and response.

This toolkit was developed to help hospitals and public health agencies integrate volunteer support into hospital inpatient, emergency department, and incident response operations through deployment of just-in-time training (JITT) and exercise curricula.

Mesa County Advanced Practice Center
 

[ Word ]

A Continuity of Operations Plan (COOP) facilitates the performance of a health department's functions during a public health emergency or other situation which may interrupt normal services.

This tip sheet guides local health departments through the second phase of COOP planning, the process of identifying critical functions and services.

Montgomery County Advanced Practice Center
 
[ PDF ]

Tabletop exercises are one of the strategies that the public health workforce can use to convene and engage their community partners. This resource provides state and local public health entities with information and guidance on the key ingredients to consider when developing and facilitating a bioterrorism tabletop exercise.

Dekalb County Board of Health Advanced Practice Center, revised by the San Francisco Bay Area Advanced Practice Center
 
[ Podcast, Website ]

This module provides an engaging educational experience that simulates field-based decisions related to environmental health issues for two scenarios: a major flood and a chemical spill caused by a train derailment.

Twin Cities Metro Advanced Practice Center, revised by the Mesa County Advanced Practice Center
 

[ HostedVideo, PDF ]

Design and conduct a full-scale disaster exercise using a DVD-based interactive training course designed to assist public health and emergency management professionals.

The DVD includes video footage that details Tarrant County's full-scale dirty bomb disaster drill. The tool also includes an interactive training manual as well as a chapter-based lecture series focused on the design and evaluation components of a public health exercise.

Tarrant County Advanced Practice Center
 

[ Website ]

For this training module, environmental health professionals from around the country shared how they dealt with actual disasters and emergencies. Their real-world stories – through which they share valuable tips, techniques, and lessons learned – will guide you through the preparation, response, and recovery stages of emergencies and disasters.

Twin Cities Metro Advanced Practice Center
 
[ Website, Podcast, PowerPoint, Word, PDF ]

This web-based training course focuses on the role of environmental health professionals in emergency preparedness.

Divided into two modules, “Emergency Preparedness and Response Fundamentals” and “Putting Principles into Practice,” this course addresses basic environmental health concepts important to front-line staff with years of experience as well as those new to the field.

Twin Cities Metro Advanced Practice Center, revised by the Toledo-Lucas County Health Department Advanced Practice Center
 

[ PDF ]

Does your agency have an environmental health emergency response plan? The Environmental Health Emergency Response Guide can complement existing emergency plans or serve as a foundation when developing a new environmental health emergency response plan. The guide addresses 15 environmental health-related topics and describes the potential roles for environmental health professionals during an emergency or disaster.

Twin Cities Metro Advanced Practice Center, revised by the Mesa County Advanced Practice Center
 

[ Website ]

This compendium highlights information on environmental health issues likely to be faced during emergencies and is organized around the major functional areas of environmental health.

Twin Cities Metro Advanced Practice Center
 
[ PDF, HostedVideo, Word, Podcast ]

Inclusive Just-in-Time Training (I-JITT) for Public Health Investigations is a comprehensive and systematic toolkit designed to support individuals leading and responding to a public health emergency. Its approach to training is aligned with best practice from the field of adult learning theory.

The toolkit consists of five components: Implementation Instructions for the Preparedness Planner, an Operational Briefing Checklist for the Epidemiology/Surveillance Group Supervisor, a Field Training Guide for Team Leaders (complete with Job Action Sheets), a “Go-Guide” job aide for surge responders to utilize during an incident, and a short evaluation form to evaluate the I-JITT approach.

Multnomah County Advanced Practice Center
 

[ Website ]

The IDER Toolkit is for local health department staff and others involved in planning and preparing for infectious disease emergencies. The toolkit integrates key elements of communicable disease control and prevention with emergency management principles, and provides a customizable, ready-to-go infectious disease emergency response plan via a variety of functional forms and templates.

San Francisco Bay Area Advanced Practice Center
 
[ PDF, Word ]
Intended for use by local health departments (LHDs) as part of a multi-sector effort to coordinate planning for and response to a pandemic influenza outbreak, the 60-page guide offers the following: An overview of key issues that should be considered for inclusion in a local jurisdiction's pandemic influenza plan. An examination within each issue area of questions that should be asked, ideas on where to find information that may be needed, and partners that could be consulted to address those topics within the plan. Examples of ways in which other jurisdictions have addressed the topics described in the guide. Links to information that can be used to further investigate the topics or resources that can be used to customize tools for individual jurisdictions. At the core of this guide are plans developed by departments that host two of NACCHO's Advanced Practice Centera, cutting-edge learning laboratories that develop and test tools that help other LHDs tackle all-hazards preparedness. Santa Clara County, California and Seattle-King County, Washington, have both produced notably comprehensive, but very different, plans addressing pandemic influenza that serve as the foundation of this document's findings.
Santa Clara County Advanced Practice Center
 
[ CD ]
This comprehensive toolkit evolved from recognition of the need for communities to increase their preparedness for managing mass fatalities. Its focus—the care and management of the dead—is one of the most difficult aspects of disaster response and recovery operations. Toolkit materials are based on lessons learned from actual events, including the Oklahoma City bombing, 9/11, and Hurricane Katrina. The toolkit provides scalable, operational direction and tools to guide jurisdictions in creating a local plan. Highlights include: Identification of stakeholders involved in mass fatality management and recommendations for a planning process that is co-led by public health and the medical examiner/coroners office; Specific guidelines for all medical examiner/coroner responsibilities at the incident site, morgue, and family assistance center Guidance on infection and other health and safety threats; and Requirements and recommendations for managing mass fatalities during a worst-case scenario pandemic influenza.
Santa Clara County Advanced Practice Center
 

[ Website ]

The Managing Surge Response and Public Health Workforce Activation Toolkit provides knowledge, information and tools developed by the Seattle & King County Advanced Practice Center in preparing its own surge response and Public Health Workforce Activation response plans.

The toolkit is designed as a guide, not a substitute, for the collaborative planning process that each health jurisdiction must undertake. The planning process, embedded in your local context, is necessary to develop a plan. Your team may add or eliminate sections of the process that will best fit the planning needs of your jurisdiction. The purpose of the toolkit is to help your jurisdiction save time during your planning process by suggesting a planning framework.

Seattle & King County Advanced Practice Center
 
[ PDF, Podcast ]

This resource contains peer reviews of a variety of exercise and evaluation documents that have been prepared to assist public health emergency planners. Most are directed to public health practitioners, while some are written for first responders and others are designed for use in a hospital setting, highlighting the roles of partners in emergency preparedness. All may be adapted for use by local health departments.

Montgomery County Advanced Practice Center
 
[ Website ]
The Pandemic Readiness and Response Toolkit was developed to empower communities to initiate a proper, measured response before an actual outbreak strikes the community. The Pandemic Readiness and Response toolkit was successfully used during the 2009-2010 H1N1 Pandemic by the Toledo-Lucas County Health Department and regional partners. About The Toolkit: The Pandemic Readiness and Response toolkit provides: Sample Transitional Medical Model templates for the following jurisdictions - urban county, suburban county, rural county with a hospital, and rural county without a hospital. Also included are resources to develop tabletop and functional exercises that automatically create customized materials, specific to your jurisdiction. These resources will provide an agency with cost efficient, adaptable exercises they can use in preparing and exercising their Pandemic plan. This toolkit has been designed to support NACCHO’s Project Public Health Ready goals.
Toledo-Lucas County Advanced Practice Center
 

[ PDF, HostedVideo ]
This public health clinic operations toolkit, developed by the Montgomery County Advanced Practice Center, incorporates four training modules and comes with the following items: an instructors guide; appendices of resources and templates; and two videos. Operation Caroline demonstrates a mock dispensing and vaccination clinic and Operation Dagwood demonstrates a mock smallpox vaccination clinic.
Montgomery County Advanced Practice Center
 

[ HostedVideo, PDF ]
This exercise guide is a rich resource tool utilizing tools previously developed by the Tarrant County APC to provide guidance on performing a public health-focused radiological exercise. The document distills key information from a variety of authoritative sources, to be used as a process guide for local health departments to perform one of the most critical but often neglected aspects of public health readiness: the operations-based or test exercise for an incident involving radioactive agents such as a radioactive dispersion device or so-called “dirty bomb.” The guide contains numerous links to planning and training resources from the Centers for Disease Control and Prevention, the US Department of Homeland Security, and Department of Energy websites. The CD also contains a 17 minute video overview of a major field functional exercise performed in November 2004 involving a simulated dirty bomb at a major NASCAR facility, the Texas Motor Speedway. This CD should be used as a didactic piece along with the DVD, “Designing, Implementing, and Evaluating a Public Health Exercise – A Dirty Bomb Disaster.” The CD covers additional operational considerations in performing a radiological exercise.
Tarrant County Advanced Practice Center
 

[ PDF ]
The Cambridge Advanced Practice Center for Emergency Preparedness has developed materials to assist local health departments in creating public health mutual aid agreements. These materials have been used to develop and implement a public health mutual aid agreement in a 27-community region in Massachusetts. The materials include 5 PDF documents that can help local health departments begin the process of creating jurisdiction appropriate mutual aid agreements: Public Health Mutual Aid Agreement: A Template Explanation of a Public Health Mutual Aid Agreement Scenarios for Use of a Public Health Mutual Aid Agreement Frequently Asked Questions: Public Health Mutual Aid A Public Health Mutual Aid Agreement: White Paper
Cambridge Advanced Practice Center, revised by the San Francisco Bay Area Advanced Practice Center
 
[ PDF, Word ]
This tool kit identifies techniques for conducting pre-event public education activities, as well as strategies for pre-event and event risk communication planning. The tool kit is organized into three sections: Plan, Prepare and Perform. Each section includes Santa Clara County Public Health Department insights, key tactics, lessons learned and tools when communicating to the public during a health or medical emergency event.
Santa Clara County Advanced Practice Center, revised by the Toledo-Lucas County Advanced Practice Center
 

[ Website, Podcast ]
Risk Communicating Resources for Rural Areas is a toolkit to help rural public health clinics communicate their message to the community during an emergency or disaster. The goal of this tool is to put comprehensive, accessible, and ready-to-use materials in the hands of local health departments. The tool contains information on the following topics: Communicating during a natural event Communicating during a biological event Communicating during a chemical event Communicating during a radiological event Communicating during a mass vaccination/medical event How to have a Joint Information Center in your community Non-traditional ways to communicate
Ware County Board of Health -- APC Mini Site
 
[ Website ]
The SPIVA Toolkit is for local health department staff and others involved in planning and implementing seasonal and pandemic influenza campaigns. The toolkit promotes community assessment as an emergency preparedness tool. Examples in the toolkit illustrate three data collection methods: key informant interviews, focus groups, and surveys. There are sections on identifying and engaging target populations and putting community assessment data to use. The toolkit includes a 7-step method to plan, implement, and manage surveys and discussion on using online tools. By using this product, staff members will be trained in practical survey and assessment techniques applicable to various public health functions. Expected outcomes are: to improve mass vaccination planning and coordination with private providers, community-based organizations, and other key public health partners; and increase staff awareness of local health conditions and potential gaps in public health preparedness to inform future preparedness planning. Onsite evaluation of this product by LHDs is pending.
San Francisco Bay Area Advanced Practice Center
 

[ Word, PDF, Podcast ]
This tool guides an experienced Local Health Department (LHD) administrator or Incident Commander (IC) through decision-making processes to allocate staff between two major types of public health operations both in advance of, and during, a public health emergency. Disease investigation (surveillance, investigation, contact tracing, and case management) due to a naturally occurring disease, food-borne outbreak, or bioterrorist event Mass prophylaxis (using medicines or vaccines to mitigate disease) While the tool applies to any incident calling for both disease investigation and prophylaxis operations, it is aimed at larger scale emergency operations requiring rapid decision-making to obtain and allocate surge staff resources—decisions that may have to be justified to and approved by authorities within, or outside of, the LHD. This tool is comprised of three distinct worksheets: Decision points in a flow diagram representing various points in disease investigation and mass prophylaxis operations Response questions for decision-makers to consider when collecting information to make decisions Staffing needs based on plans, the scenario, and specific decisions Although intended for disease investigation and mass prophylaxis operations, this tool operates within a greater public health context that may involve other interventions (e.g., isolation & quarantine, social distancing, and risk communication). This tool organizes complex information into simpler categories that will help determine resource needs based on the local situation, operational objectives, plans, and partnerships. For example: Tested plans that will achieve operational objectives. Risk communication plans to make the public an informed partner able to adhere to public health recommendations or requirements. Partner organizations that provide staffing resources to LHD operations, or that independently conduct operations. The tool includes a example emergency scenario to illustrate the proper use of the tool and a related public health decision-making pathway.
Multnomah County Advanced Practice Center
 

[ Website, Podcast ]
This toolkit contains ten sections related to continuity planning, including: Prioritizing Services, Line of Succession, Delegation of Authority, Mission Critical Staff, Mission Critical Vendors, Contingency Planning, COOP Exercise Planning, ICS Integration, Resource Management and Status Reporting Outcome Objectives: • Advance BC planning in areas of essential function identification, order of succession, vital resource management, human capital management and emergency operations center management • Enhance leadership decision-making regarding allocation of resources across continuity and response operations • Integrate continuity of operations into incident command
Seattle & King County Advanced Practice Center