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Capability 7: Mass Care
Mass care is the ability to coordinate with partner agencies to address the public health, medical, and mental/ behavioral health needs of those impacted by an incident at a congregate location. This capability includes the coordination of ongoing surveillance and assessment to ensure that health needs continue to be met as the incident evolves.
15 products
[ Website ]

Alternative care sites, shelters, and points of dispensing (PODs) require a specific number and type of facility depending upon the public health scenario and the number of persons affected.

The Alternative Care Site Planning Model is intended to help public health officials evaluate the resources required to staff and equip alternative care sites in multiple emergency scenarios.

Montgomery County Advanced Practice Center
[ Website, Podcast ]

Foster relationships with community partners and incorporate volunteers into local preparedness and response.

This toolkit was developed to help hospitals and public health agencies integrate volunteer support into hospital inpatient, emergency department, and incident response operations through deployment of just-in-time training (JITT) and exercise curricula.

Mesa County Advanced Practice Center
[ PDF ]

Tabletop exercises are one of the strategies that the public health workforce can use to convene and engage their community partners. This resource provides state and local public health entities with information and guidance on the key ingredients to consider when developing and facilitating a bioterrorism tabletop exercise.

Dekalb County Board of Health Advanced Practice Center, revised by the San Francisco Bay Area Advanced Practice Center
[ HostedVideo, PDF ]

Design and conduct a full-scale disaster exercise using a DVD-based interactive training course designed to assist public health and emergency management professionals.

The DVD includes video footage that details Tarrant County's full-scale dirty bomb disaster drill. The tool also includes an interactive training manual as well as a chapter-based lecture series focused on the design and evaluation components of a public health exercise.

Tarrant County Advanced Practice Center
[ PDF ]

Does your agency have an environmental health emergency response plan? The Environmental Health Emergency Response Guide can complement existing emergency plans or serve as a foundation when developing a new environmental health emergency response plan. The guide addresses 15 environmental health-related topics and describes the potential roles for environmental health professionals during an emergency or disaster.

Twin Cities Metro Advanced Practice Center, revised by the Mesa County Advanced Practice Center
[ PDF, HostedVideo, Word, Podcast ]

Inclusive Just-in-Time Training (I-JITT) for Public Health Investigations is a comprehensive and systematic toolkit designed to support individuals leading and responding to a public health emergency. Its approach to training is aligned with best practice from the field of adult learning theory.

The toolkit consists of five components: Implementation Instructions for the Preparedness Planner, an Operational Briefing Checklist for the Epidemiology/Surveillance Group Supervisor, a Field Training Guide for Team Leaders (complete with Job Action Sheets), a “Go-Guide” job aide for surge responders to utilize during an incident, and a short evaluation form to evaluate the I-JITT approach.

Multnomah County Advanced Practice Center

[ Website ]

The IDER Toolkit is for local health department staff and others involved in planning and preparing for infectious disease emergencies. The toolkit integrates key elements of communicable disease control and prevention with emergency management principles, and provides a customizable, ready-to-go infectious disease emergency response plan via a variety of functional forms and templates.

San Francisco Bay Area Advanced Practice Center
[ PDF, Word ]
Intended for use by local health departments (LHDs) as part of a multi-sector effort to coordinate planning for and response to a pandemic influenza outbreak, the 60-page guide offers the following: An overview of key issues that should be considered for inclusion in a local jurisdiction's pandemic influenza plan. An examination within each issue area of questions that should be asked, ideas on where to find information that may be needed, and partners that could be consulted to address those topics within the plan. Examples of ways in which other jurisdictions have addressed the topics described in the guide. Links to information that can be used to further investigate the topics or resources that can be used to customize tools for individual jurisdictions. At the core of this guide are plans developed by departments that host two of NACCHO's Advanced Practice Centera, cutting-edge learning laboratories that develop and test tools that help other LHDs tackle all-hazards preparedness. Santa Clara County, California and Seattle-King County, Washington, have both produced notably comprehensive, but very different, plans addressing pandemic influenza that serve as the foundation of this document's findings.
Santa Clara County Advanced Practice Center
[ Website ]

This train-the-trainer toolkit provides refresher and just-in-time training in triage methods for public health and healthcare providers responding to mass casualty incidents involving hazardous agents.

Tarrant County Advanced Practice Center
[ Website ]
The Pandemic Readiness and Response Toolkit was developed to empower communities to initiate a proper, measured response before an actual outbreak strikes the community. The Pandemic Readiness and Response toolkit was successfully used during the 2009-2010 H1N1 Pandemic by the Toledo-Lucas County Health Department and regional partners. About The Toolkit: The Pandemic Readiness and Response toolkit provides: Sample Transitional Medical Model templates for the following jurisdictions - urban county, suburban county, rural county with a hospital, and rural county without a hospital. Also included are resources to develop tabletop and functional exercises that automatically create customized materials, specific to your jurisdiction. These resources will provide an agency with cost efficient, adaptable exercises they can use in preparing and exercising their Pandemic plan. This toolkit has been designed to support NACCHO’s Project Public Health Ready goals.
Toledo-Lucas County Advanced Practice Center

[ PowerPoint, PDF, HostedVideo ]
PsychoSocial/Behavioral Response to Radiological and Nuclear Disasters is an awareness-level orientation course that addresses mental health/behavioral health issues relevant to radiological/nuclear disasters. The training incorporates elements of established disaster mental health knowledge gleaned from actual radiological/nuclear events as well as practices described in leading academic and governmental publications. Completed in September 2010 and available at no cost to NACCHO members, the course provides curriculum for educators and trainers responsible for workforce development in behavioral health response competencies for radiological/nuclear disaster workers. The CD tool provides training materials that allow public health departments, healthcare, EMS personnel, other public safety responders and public health partners to effectively understand how to provide for early detection of, and the mitigation of the deleterious behavioral health and psychosocial effects of a nuclear or radiological disaster. The course also includes exercises that cover radiation exposure devices, radiological dispersion devices (dirty bomb) or improvised nuclear devices, and how to effectively interact with the public and healthcare community via the application of Psychological First Aid and effective Risk Communication. The CD is a train-the-trainer tool that consists of didactic instruction including PowerPoint slides as presentation aids as well as practice of concepts learned using vignettes/scenarios, group discussion, and decision-making with feedback. Handouts and references also provide detail that extends the scope of the presented materials. Trainer guidance is also provided as self-study material. Training addresses the four major intervention strategies for mental health/behavioral health management of a radiological/nuclear mass casualty incident: mental health triage, psychological first aid, risk communication, and building personal and community resilience. Local health departments can use the resources on the CD “as is” or customize them for their unique needs. The product requires no special training or computer equipment other than the availability of a CD drive with optional Internet connection.
Tarrant County Advanced Practice Center

[ PDF ]
The Cambridge Advanced Practice Center for Emergency Preparedness has developed materials to assist local health departments in creating public health mutual aid agreements. These materials have been used to develop and implement a public health mutual aid agreement in a 27-community region in Massachusetts. The materials include 5 PDF documents that can help local health departments begin the process of creating jurisdiction appropriate mutual aid agreements: Public Health Mutual Aid Agreement: A Template Explanation of a Public Health Mutual Aid Agreement Scenarios for Use of a Public Health Mutual Aid Agreement Frequently Asked Questions: Public Health Mutual Aid A Public Health Mutual Aid Agreement: White Paper
Cambridge Advanced Practice Center, revised by the San Francisco Bay Area Advanced Practice Center
[ PDF, Word, PowerPoint, HostedVideo ]
This three-volume set is a collection of training and tutorial material compiled for awareness level training on how to respond to incidences involving nuclear, radiological or chemical weapons of mass destruction (WMD). The material was created from a variety of government, university, and private foundation sources specializing in WMD emergency preparedness. It is targeted at three distinct audiences involved in emergency response: public health staff, medical ER staff, and fire/first responders. It also contains a training section for trainers who may present the material as provided, or may customize from the various sections to emphasize certain emergency response concepts as needed. Users should first review the README file, study the tutorial modules in Appendix A, step through the training presentation slides in the folder for their particular background interest, then take the post-training tests in Appendix B. Tutorial tests are also provided at the end of each module in Appendix A and may be submitted to the University of North Texas Health Sciences Center Office of Professional and Continuing Education for CME/CEU credits.
Tarrant County Advanced Practice Center

[ PDF ]
This guide highlights findings from a panel of local health department directors and emergency responders. They discuss their experiences handling population surge and to identify guidelines other rural responders might use to improve their preparedness work.
Western New York Public Health Alliance Advanced Practice Center
[ PDF, PowerPoint ]
According to the U.S. Department of Health and Human Services Agency for Healthcare Research and Quality, staffing of Alternative Care Sites has been identified as a major challenge of other local health departments and their partners. The goal of this training is to develop a just-in-time template for local health departments to train non‐medical staff for duties associated with a special needs shelter.
Montgomery County Advanced Practice Center