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Blueprint for the Use of Volunteers in Hospitals and Rural Medical Centers [ Website, Podcast ]
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Product Description

Foster relationships with community partners and incorporate volunteers into local preparedness and response.

This toolkit was developed to help hospitals and public health agencies integrate volunteer support into hospital inpatient, emergency department, and incident response operations through deployment of just-in-time training (JITT) and exercise curricula.

Contents include: training in Emergency Support Function 8 (ESF8) coordination; HSEEP-compliant training and exercise guidance; an EOP template; volunteer policies and procedures, just-in-time training, check-in procedures, and volunteer job action sheets which guide the integration of volunteers into hospital surge-response; and a planning guide which provides the directions for implementing the entire toolkit. This product has been continually evaluated throughout the course of its development using a variet of quality improvement methods.


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Blueprint for the Use of Volunteers in Hospitals and Rural Medical Centers (Website) 

Click Here to download the video.


Product details

Author: Mesa County Advanced Practice Center
Related Topics: Partnerships and Collaborations, Volunteer Management
Suggested Audiences: Business/Community/Civic leaders, Health officials, Nurses (public health nurse), Physicians/Clinicians, Rural Public Health Professionals, Social Workers
Product PHEP Capabilities: Capability 1: Community Preparedness, Capability 2: Community Recovery, Capability 7: Mass Care, Capability 10: Medical Surge, Capability 15: Volunteer Management, Capability 3: Emergency Operations Coordination

Goals and Objectives:

• Refine medical surge tools in a way that will enhance partnership-building.
• Make the use of medical and non-medical volunteers in public health and hospital activities more efficient.
• Simplify exercises and just-in-time training.
• Provide tools for volunteer management and integration into hospitals.

• Communities will develop a local committee that coordinates emergency preparedness and response planning efforts among
the communities’ stakeholders.
• A Homeland Security Exercise and Evaluation Program (HSEEP)-compliant training and exercise program will be created. This
program will develop a jurisdiction's target capabilities and make the most use of limited resources.
• The hospital, volunteer organization, and local public health agency will be prepared to use volunteers in a surge situation and
agree on how to integrate them into hospital operations.
• The local hospital or medical center will have a Joint Commission-compliant Emergency Operations Plan (EOP) that is up-to-date.